Shipping
Tracked shipping, right to your door
We ship to the EU, the United States, Canada and Australia. Here is exactly what to expect.
- Free to US · EU · CA · AU
- US: 7–15 business days
- EU, CA & AU: 10–20 business days
Tracked shipping to the EU, the United States, Canada and Australia.
Shipping costs
EU (including Latvia): free on orders over €35, otherwise €3.99.
United States, Canada and Australia: free on every order.
Delivery time
EU: orders arrive in 10–20 business days.
United States: orders arrive in 7–15 business days from the day you place them.
Canada and Australia: orders arrive in 10–20 business days.
Our products ship from partner warehouses, so delivery can take a little longer than local stores, especially around holidays.
Import taxes and duties
EU prices are shown with VAT included. Orders to Canada and Australia may be charged import taxes or duties by your country. These are set by your local customs office and are not included in our prices.
Tracking
As soon as your order ships, we email you a tracking number so you can follow your package. See how to track your order.
Address changes
Need to change your shipping address? Email us as soon as possible. Once an order has shipped, we can no longer change the address.
Late or missing packages
If your tracking hasn't updated for 7 days, or your order hasn't arrived within 20 business days (25 for the EU, Canada and Australia), email toxtamurodovagulshodaa@gmail.com with your order number and we'll help.
Damaged items
If something arrives damaged, email us a photo within 7 days of delivery and we'll make it right. See our returns page.
Questions about your delivery?
Real people read every message. Send us your order number and we'll sort it out.